First, Amazon do business from home jobs are real! The mega online retailer is just considered one of many remote-friendly firms on the market. The truth is, Amazon has a complete division dedicated to its virtual workforce.
So, should you’re on the hunt for real wfh jobs, Amazon should definitely be in your radar. Keep reading to learn more concerning the Amazon distant jobs and tips on how to get hired there.
About Amazon
Before we dive into what it’s prefer to be an element of the Amazon do business from home team, let’s talk concerning the company first.
Amazon is considered one of the biggest e-commerce retailers on the earth. E-commerce is just a flowery way of claiming buying and selling online.
As of 2021, Amazon is the highest online retailer based on Statista’s Top Online Stores Worldwide report.
And since Amazon shows no signs of slowing between its ecommerce platform and subscription services like Amazon Prime Video, Audible, and Amazon Fresh there are many jobs to be found.
Amazon Distant Jobs
The truth is, Amazon has literally hundreds of open roles available at any given moment. For instance, there are nearly 10,000 available Software Development jobs at Amazon as I type this 😳
Nonetheless, that’s just scratching the surface. In fact there are plenty more Amazon roles of their many in-person distribution centers. But, what about distant jobs with Amazon?
Amazon Work From Home Jobs
At the peak of the pandemic, the vast majority of Amazon Corporate employees worked remotely. Today, Amazon is continuous to supply flexibility in where lots of its employees work.
The truth is, Amazon’s Distant Locations Page states:
We’ve got a various workforce with talented people from everywhere in the world. As our operations span across different countries and time zones, distant working is a key aspect of our business’ growth. With staff in distant locations in all corners of the world, we will serve our customers, wherever they could be.
And the perfect part is, Amazon provides quite a lot of distant roles for professionals from different backgrounds (and locations!).
For instance, a number of the top categories for distant location at Amazon include:
- Software Development
- Human Resources
- Sales & Account Management
- Customer Service
- Design
In fact, that is only a small sampling of top categories. It’s a superb idea to regulate Amazon’s Remote Locations Hiring Page for a full list.
Amazon Part Time Work From Home Jobs
A standard query readers ask is, “Does Amazon have part time jobs from home?” Yes, they do!
Just filter by Job Type and you’ll want to check “part time.” From there, you’ll see an inventory of part time distant jobs at Amazon.
The Hiring Process at Amazon
Be mindful, each role could have a rather different hiring process. Nonetheless, most distant jobs at Amazon follow a general application flow:
- Online Application
- Assessment
- Phone Interview
- Virtual Interview
Thankfully, Amazon does a reasonably good job of keeping applicants updated throughout the hiring process. So, you may check the status of your application at any time to see where you’re at.
1. Fill Out Your Online Application
First, you’ve gotten to seek out distant jobs at Amazon you’re fascinated with. To do that, head over to Amazon’s Virtual Locations page. From there, narrow search results using filters like:
- Job Type
- Category
- Country/Region
After you discover a task you should apply for, you’ll create an Amazon.jobs account. Note: This will probably be separate from any personal Amazon shopping account you’ve gotten.
You’ll use this account to access your profile, fill out applications, and check on the status of your applications. be sure to fill out the applying in full. It’s a superb idea to have a replica of your resume and canopy letter to fill in all of the required details.
2. Assessment
Next, Amazon uses online assessments for a few of its distant roles. These assessments help Amazon get to know you higher and to find out if you’ve gotten the precise skills to achieve success.
Typically, the 2 principal forms of assessments Amazon gives its applicants are:
- Work Style Assessment – It is a 10-20 minute personality-type test. It helps Amazon discover your unique working style.
- Work Sample Situation – These are specific to individual roles at Amazon. It’s possible you’ll be asked to perform sample tasks you’re more likely to encounter should you were hired.
Remember, assessments are pretty standard on the earth of distant work. Moreover, many firms ask applicants to take work style assessments too. When you take one, try to not overthink it and answer the questions truthfully.
3. Phone Interview
After assessments, Amazon invites select candidates to a phone interview. Remember, it is best to all the time do pre-interview homework. And, at Amazon that ought to include reading its Leadership Principles. In spite of everything, Amazon evaluates all candidates against its unique Leadership Principles!
4. Virtual Interview
The ultimate step before being hired is an interview. For do business from home jobs, these interviews are done virtually. With the intention to attend the virtual interview you will have to download Amazon Chime and Google Chrome. Then your recruiter gives you a gathering ID# so you may join the session. Since this can be a virtual interview all the time remember to:
- Have good lighting
- Test your web connection
- Make certain your webcam and mic are working
Moreover, prepare on your interview ahead of time by practicing answers to common interview questions!
Amazon Seasonal WFH Customer Service Jobs
Now that we’ve broadly covered all distant jobs at Amazon, let’s have a look at considered one of its hottest wfh roles: Customer Service.
Every year, Amazon ramps up hiring throughout the busy shopping season. And, considered one of the roles it heavily recruits for is Virtual Customer Service reps.
Be mindful, these are sometimes seasonal roles. In other words, your employment is barely for a brief time frame. Nonetheless, there are possibilities to snag everlasting Amazon do business from home part-time and full-time gigs. Moreover, some seasonal employees are offered full-time roles in the longer term!
What You’ll Be Doing As an Amazon Work From Home Customer Service Rep
Your day-to-day responsibilities will involve taking inbound calls from Amazon customers. It’s possible you’ll also reply to support emails or incoming live chats.
Most interactions with customers will take care of orders — either questions on an existing order or difficulties when trying to position an order.
But it’s possible you’ll also help solve problems or provide support. Be mindful, most customers contact Amazon by live chat or phone — so that you’ll need to be quick when offering solutions to customers!
Where Does Amazon Hire?
Good query! Although the virtual customer support positions at Amazon are work-from-home, you continue to have to reside in considered one of the next states:
Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Nebraska, Nevada, Recent Jersey, Recent Mexico, Recent York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming.
On the time I’m writing this, these are the one states Amazon currently hires virtual customer support reps.
Now, should you’re in search of other virtual jobs at Amazon, you’ll want to read the job description from the Virtual Locations Hiring Page. Those jobs may or might not be location-specific. Nonetheless, with regards to their do business from home customer support jobs, you will have to live in considered one of the states listed!
What Experience Do I Have to Work From Home For Amazon?
Generally speaking, Amazon likes to see the next experience for his or her virtual customer support reps:
- Highschool diploma (or equivalent)
- 1+ years in a service environment
- Basic typing, Web, phone, and research skills
It’s also helpful should you possess the next qualities:
- Customer focus
- Ability to prioritize customer needs
- Patience
- Conflict resolution
- Ability to evaluate customer needs & deliver appropriate solutions
That’s it! It is a really great opportunity to make use of your real world experience in retail, hospitality or other service-based industry to snag a work-from-home job.
What About Technical Requirements? What Will I Need?
Like all do business from home jobs, you will have to fulfill certain tech requirements as a way to be considered for a position. And the Amazon do business from home jobs aren’t any different. The essential tech requirements needed for his or her virtual customer support jobs include:
- A Windows PC
- 64-bit operating system running either Windows 8.1, Windows 10, OSX 10.9 or higher
- Minimum 10 mbps download speed (test your speed over at Speedtest.net)
- No wifi — have to be hardwired to the web via Ethernet cable — sorry no satellite!
- Laptops are OK, but it’s essential to have an external monitor, keyboard, and mouse
- Windows Auto Update
- Windows Defender
You’ll also have to have the option to take phone calls. But don’t worry, you won’t need a landline! When you’re hired, Amazon will ship you a headset for taking calls via Web. You’ll also receive a Gemalto token, which is able to turn your PC right into a super-secure powerhouse for each your protection and the purchasers you interact with!
So Far So Good. What Will My Schedule Be Like?
Your schedule will largely rely upon demand. Sometimes, Amazon specifically hires do business from home customer support agents simply to handle calls during high-volume times. Remember, Amazon’s peak times run from Thanksgiving to mid-January. During those months it’s possible you’ll be working full time and even time beyond regulation to fulfill the rise in web shoppers.
During off-peak times, Amazon’s virtual support center is open from 3 a.m. to midnight PST. Your shift could fall anytime during these hours. And also you’ll be expected to have a reasonably flexible schedule to accommodate these hours. It’s possible you’ll be assigned any combo of day, afternoon, or evening shifts. Most reps will work no less than one weekend day with many working each Saturday and Sunday.
You’ll also need to attend and complete paid training which can have a very different schedule. Fortunately, your recruiter will go over all that information with you so that you won’t be caught off guard when it comes time to coach.
What About Amazon Work From Home Salary? How Much Will I Make?
For customer support reps, the Amazon do business from home salary is similar: $10.00/hour (unless you reside in a state where the minimum wage is higher).
This includes paid training when you’re learning the ropes! Virtual reps even have bonus opportunities that may boost their $10 hourly rate.
Remember, Amazon has additional virtual do business from home jobs available which is able to likely pay higher, but for customer support reps there may be an across-the-nation pay rate of $10/hour.
Additional Facts About Working for Amazon
You’re probably an Amazon customer already and find out about its Prime Membership and 2-day shipping. Nonetheless, there are some interesting details about Amazon I would like to share from an employment perspective.
Amazon ranks number 14 on Forbes World’s Best Employers List
- They may hire 100,000 veterans and military spouses prior to 2024
- As a part of their Upskilling Program, Amazon offers free skills training to US employees
- 400,000 latest jobs were created in 2020 aloe
- Full time employees receive comprehensive advantages on Day 1
- Its Amazon Technical Academy trains employees to turn into software engineers in only 9 months
Be at liberty to browse additional Amazon Facts as you learn more about this company and the way they work.
Hint: It’s a superb idea to know this stuff before applying and a definite must before an interview!
I Want To Be A Part Of the Amazon Work From Home Team!
That’s the spirit! Remember, Amazon has loads of different do business from home jobs available. They hire all year long for a ton of various roles from Software Development to Human Resources and more!
Moreover, Amazon typically hires a bunch of seasonal distant customer support agents for the vacation season. As a distant job seeker, you’ll want to determine your profession ideals before you begin applying to different jobs!
Whether you should do business from home temporarily for Amazon or grow your profession there full time follow these steps:
- Seek for opening on the Virtual Locations Career Page
- Create an Amazon Jobs Account
- Apply to positions using your resume and canopy letter
- Complete any needed assessments
- Prepare for a phone interview or virtual interview
Need additional help? Let me know within the comments below! I’m joyful to make it easier to prep on your do business from home job search at Amazon.