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Are you in search of distant work but do not have much experience? Develop into a customer support representative with TTEC could be the perfect selection for you.
Working from home as a customer support representative at TTEC is an awesome opportunity for people without much work experience.
TTEC provides comprehensive training and support in order that even those just starting out in customer support can succeed and develop.
This job is an awesome springboard for anyone trying to start a profession in customer support. It offers stability and the chance to advance throughout the company.
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About TTEC
TTEC, originally generally known as TeleTech Holdings, Inc., has been in operation since 1982. Founded by Kenneth Tuchman, the corporate has develop into a worldwide leader in customer experience management, providing comprehensive services and solutions to firms worldwide.
Over the past forty years, TTEC has expanded its services and implemented digital transformation, adapting to the always changing needs of its customers and the market.
TTEC operates in over 20 countries worldwide. With a big international presence, TTEC serves clients in North America, Latin America, Europe, the Middle East, Africa and the Asia Pacific region.
With such a broad global presence, TTEC can offer customers differentiated solutions tailored to regional markets.
TTEC partners with the world’s biggest brands to enhance customer support. Their services include customer support, sales, and technical support.
With a deal with delivering exceptional customer support, TTEC ensures its employees are adequately trained to effectively reply to customer inquiries.
Working at TTEC means you’ll be a part of a worldwide team committed to delivering the very best quality service. Whether you’re helping customers over the phone, email, or chat, you’ll play a key role in the corporate’s mission.
Is TTEC legal?
Yes, TTEC is a legitimate company with a solid fame. They’re listed on the NASDAQ stock exchange and have received quite a few awards for his or her work.
Positive opinions of employees and proposals of satisfied customers moreover confirm the credibility of TTEC.
The corporate has an intensive recruitment process to be certain that qualified individuals are hired, which incorporates background checks and sometimes drug testing. TTEC also provides comprehensive training to organize you for the role, demonstrating its commitment to each employees and customers.
Many distant employees have enjoyed successful careers with TTEC, having fun with the pliability and stability of the corporate.
In the event you are in search of a trustworthy employer, TTEC is an awesome option.
About Customer Service Positions at TTEC
Duties
Working remotely as a Customer Service Representative at TTEC comes with quite a lot of responsibilities.
Your primary responsibility can be to help customers with their queries, resolve issues, and supply details about services.
You’ll handle incoming calls, emails, and chat messages from customers.
Required education and skills
To work at TTEC, you usually need a highschool diploma or equivalent. While a university degree will not be required, having one could make you a more competitive candidate.
Experience in customer support can be a bonus, but TTEC also employs beginners.
Essential skills for this position include excellent communication, problem-solving, and patience. You can be expected to listen fastidiously to customers and supply clear, helpful answers. The flexibility to multitask and manage time effectively can be essential.
Computer proficiency and the flexibility to quickly learn recent software are essential.
Since you can be working remotely, your motivation and discipline will assist you achieve this position.
Technical requirements
A reliable home office is crucial for distant work with TTEC. You’ll need a quiet, distraction-free environment to handle client inquiries. A cushty chair and desk also can make an enormous difference in your productivity and luxury.
When it comes to technical requirements, you have to a desktop computer or laptop and a high-speed web connection.
TTEC can provide some equipment, but you’ll likely need your personal headset and microphone. Your computer should meet certain specifications, reminiscent of a particular operating system and antivirus software.
Training
TTEC offers comprehensive training to organize you for this role, covering every thing from company policies to customer support techniques and detailed product information.
The training is online, so you may complete it remotely, from home, and the corporate pays for it.
Concerning the schedules offered
TTEC provides services to customers 24 hours a day, 7 days every week, so quite a lot of shifts are typically available.
Shifts offered will depend upon the client and project and should include nights or weekends.
Salary and advantages
TTEC pays Customer Service Representatives a median hourly rate of $15 per hour or more, depending on location, experience, and specific job requirements. Some positions can also offer performance-based incentives.
The corporate provides its employees with quite a lot of advantages. These can include medical insurance, paid vacations, and retirement plans. Eligible employees also can receive discounts on services from TTEC partners.
Would you prefer to apply?
In the event you are involved in working at TTEC, you may go to their website website to go looking for job offers and apply.
Final thoughts
Working from home as a TTEC Customer Service Representative comes with quite a few advantages, including flexibility, competitive pay and comprehensive training.
Whether you might be a seasoned customer support skilled or simply starting out, TTEC provides opportunities for development and growth.
In the event you’re able to explore a rewarding distant profession, consider joining TTEC. With their strong fame and commitment to worker satisfaction, you’ll be a part of a supportive and dynamic team.
On the lookout for more distant work opportunities?
In the event you’re in search of more distant work opportunities, make sure you take a look at our Now Hiring section for current job openings.
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