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Are you looking for a job at home in the insurance industry? Good news! Many insurance companies are now hiring customer service representatives to work remotely. This not only provides flexibility and convenience, but also allows you to work from the comfort of your own home.
In a world where working in your pajamas is the new norm, the insurance industry is getting in on the action. Many insurance companies are now focusing on remote work and employing customer service representatives (CSRs) who want to relax and work from home.
Whether you’re an experienced CSR specialist or just thinking about taking the leap, these 16 insurance companies have chosen to work remotely.
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Insurance companies employing remote customer service representatives
1) Select Quote
Select Quote is a leading online insurance marketplace that provides consumers with insurance policies that meet their needs.
They employ remote customer success agents to help customers select insurance options, answer questions and provide support throughout the insurance selection process.
According to Glass doorCustomer Success Agents using SelectQuote earn between $18 and $29 per hour.
2) Simply insured
Simply insured is a fast-growing insurance technology company that helps small businesses find affordable health insurance options for their employees.
They employ remote customer service representatives who provide assistance via phone, email, and chat to assist customers with registration, billing inquiries, and general customer service needs.
Representatives should have one to two years of customer service or sales experience. The base pay for this position is $14 per hour.
3) MetLife
MetLife is one of the world’s largest providers of life insurance, annuities and employee benefits.
They offer remote positions for customer service advocates to provide service and support to their customers. Responsibilities include assisting with policy inquiries, claims, and general customer service needs.
Representatives must have at least two years of customer service experience and excellent communication skills. Pay is $20.00 per hour.
4) Assurance
Ensuring is a global provider of risk management solutions, including insurance products and services.
Customer service specialists often offer the opportunity to work from home to assist with policy inquiries, claims processing, and customer service.
Qualifications for this position include two years of customer service experience and strong communication skills. Pay ranges from $16.50 to $21.00 per hour.
5) Cigna
Cigna is a global health services company offering a wide range of health insurance and related services.
They employ remote customer service representatives to provide assistance and support to Cigna policyholders and customers. Representatives assist with inquiries, claims and policy information and ensure a positive customer experience while working from home.
According to Glass doorpay for this position starts at $33,000 to $44,000 per year, or approximately $15.86 to $21.15 per hour.
6) Farmers’ insurance
Farmers’ insurance is a leading insurer offering a wide range of insurance products and services.
They employ remote customer service representatives to assist customers with insurance policy inquiries, claims, and other service needs. This position also provides opportunities for career development within the company.
Starting salaries for customer service representatives range from $16.85 to $20.25 per hour.
7) National Dominion
National Dominion is the leading administrator of dental and vision benefits in the United States.
They employ remote member services specialists to assist plan members with enquiries, claims and benefits issues.
Member Services Specialists play a key role in ensuring a smooth and positive experience for Dominion National members.
According to Glass doorpay for this position ranges from $38,000 to $51,000 per year or $18.26 to $24.51 per hour.
8) Man
Humana is a healthcare company offering a variety of health insurance products and services.
They employ remote customer service specialists to assist customers with registration, billing inquiries, and general customer service needs.
Customer service specialists at Humana earn between $15 and $20 per hour, they say Glass door.
9) Guardian’s life insurance
Caregiver’s life insurance is an established insurance company offering a variety of insurance and financial products for individuals and companies.
They employ remote customer service agents to provide customer service and assistance to policyholders and potential customers. Customer Service Associates are responsible for responding to inquiries, resolving problems, explaining insurance policies, and helping customers meet their insurance needs.
According to. Guardian pays customer service workers between $17 and $23 an hour Glass door.
10) Great Healthcare
Great Healthcare is a leading health insurance company that provides protection for individuals, families and employers.
They employ remote customer service representatives to assist customers with inquiries and issues related to their health insurance policy. This position gives you the opportunity to develop your career within the company.
According to Glass doorpay for this position is $16 to $20 per hour.
11) Cake insurance
Cake insurance is a technology-driven insurance company specializing in workers’ compensation for small businesses.
They employ remote customer service specialists to assist customers with policy inquiries, claims, and billing questions while providing excellent customer service from home.
Customer service specialists must have a high school diploma and at least one year of customer service experience. Salary for this position starts at $20.00 to $24.00 per hour.
12) Standard
Standard is a leading insurance and financial services company offering individual and group benefits, retirement plans and insurance solutions.
They employ remote contact center representatives to assist customers with inquiries related to their policies, benefits and claims. This role requires strong communication skills and the ability to multitask in a dynamic environment.
According to Glass doorContact Center Representatives at this company earn between $35,000 and $47,000 per year, or approximately $16.82 to $22.59 per hour.
13) Mutual freedom
Mutual Freedom is a Fortune 100 company offering a wide range of insurance products and services.
They offer remote capabilities for customer service representatives who can assist customers with inquiries, policy changes, and payment processing.
Licensed customer service representatives start at $45,200 to $56,450 per year, or approximately $21.73 to $27.13 per hour.
14) Progressive
Progressive is one of the largest auto insurance providers in the United States and also offers home, renters, motorcycle and pet insurance.
They employ remote customer service representatives to provide customers with support with policy changes, insurance options, and general inquiries.
Salary for this position starts at $19.50 to $21.00 per hour.
15) Aetna/CVS Health
Aetnanow part of CVS Health, is a leading health insurance provider offering a variety of plans to meet individual and business needs.
They often have the ability to have remote customer service representatives assist with member inquiries, provide benefits information, and process claims.
Customer service representatives at this company must have one to three years of customer service experience.
Aetna offers a pay rate ranging from $17.00 to $27.90 per hour.
16) American Family Insurance
American family insurance is a Fortune 500 company that offers insurance products to individuals and businesses.
They employ remote customer service representatives to provide support and assistance to customers with their insurance needs.
Representatives must have at least one year of customer service experience, good computer skills and excellent communication skills.
The salary for customer service representatives is $23.00 per hour.
Final thoughts
Working from home has become a popular option for many people, and these 16 insurance companies provide excellent opportunities to do just that.
Whether you’re an experienced insurance professional or looking to change careers, these companies offer competitive pay and benefits while providing the flexibility to work from home.
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