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Working from home has develop into more popular than ever. Due to advances in technology, it’s much easier to collaborate remotely, enjoy a more flexible work schedule, achieve a greater work-life balance, and avoid the stress and costs of commuting.
When you’re latest to working from home and like the concept of working in your pajamas, look no further Alorica. This improbable company offers a supportive environment for those starting a distant profession.
Alorika is at all times searching for top-notch customer support representatives who support you each step of the best way, even when you may have no previous experience.
About Alorica
Alorika is an organization that gives customer support solutions to other businesses. They handle things similar to answering calls, providing support and managing customer enquiries.
Their commitment to providing a comprehensive customer management solution makes them a trusted partner for brands in search of exceptional customer experiences.
Alorica’s headquarters is situated in Irvine, California, and the corporate has been in the marketplace since 1999, so it may possibly boast over twenty years of experience in serving businesses.
Alorika serves corporations of all sizes, from small businesses to large Fortune 500 corporations.
They provide flexible solutions that may be adapted to the needs of varied clients from various industries. A number of the industries the corporate serves include technology, retail, travel, hospitality, banking and utilities.
As an employer, Alorica employs over 100,000 people in 75 locations and serves customers world wide.
The corporate usually employs customer support representatives based in the USA and Canada who earn a living from home to help its customers’ customers. This implies you do not have to physically go to the office and may as an alternative handle customer inquiries and concerns from the comfort of your house office.
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Information in regards to the role of distant customer support
Duties
The first responsibility of an Alorica Customer Service Representative is to offer high-quality customer support via telephone, live chat, or email. This will likely include answering questions, providing information, resolving problems and maintaining customer satisfaction.
You may even be accountable for recording all call related information and maintaining and updating all customer information.
Some roles may require additional sales of services and products.
Required education and skills
Alorica is searching for individuals with a highschool diploma or equivalent. Although a school degree will not be required, it may possibly often be helpful.
In relation to skills, Alorica prioritizes clear communication, problem-solving skills and a customer-centric approach.
You must even have good computer skills and knowledge of Microsoft Office applications.
Technical requirements
A well-equipped home office is non-negotiable for distant work, especially in a customer support role that requires a high level of telephone work.
You’ll need a high-speed cable or DSL Web connection. Wireless, telephone or satellite connections will not be permitted.
Your web connection have to be directly connected to your computer and have a download speed of at the least 10 Mbps and an upload speed of at the least 3 Mbps.
Unless otherwise noted, Alorica will provide the equipment crucial to finish your job.
Training
One among the advantages of working with Alorica is the great training package it offers.
The corporate provides initial training sessions to introduce you to the role and ongoing support to maintain you up up to now with current information and best practice.
All training takes place remotely and is paid for by the corporate.
Information in regards to the schedules offered
Alorica offers customer support 27 hours a day, 7 days every week, in order that they offer a wide range of changes to suit different lifestyles.
The changes offered will rely on the client and the project.
Salary and allowances
Most customer support positions in Alorica start at $15 per hour. Nonetheless, pay could also be higher for more specialized positions.
Moreover, they supply a spread of advantages similar to medical insurance, paid leave and tuition assistance for eligible employees. Additionally they offer profession development opportunities for individuals who need to grow throughout the company.
Do you ought to apply?
When you are taken with working at Alorica, you’ll be able to go Here search for a job and apply.
Final thoughts
Distant work is greater than only a job. It’s the gateway to a brand new lifestyle. Alorica’s commitment to combining customer support with distant work ensures that its employees can enjoy fulfilling work from the comfort of their home offices.
When you are ready to begin a distant profession with a good company, Alorica stands out as the perfect solution for you. With clear responsibilities, supportive training and competitive advantages, Alorica sets the usual for what distant work can offer.
On the lookout for more distant work?
When you’re searching for more distant job opportunities, be sure you take a look at the Hire Now section to view current job openings.
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