Aira are the creators of a brand new service for helping the blind and visually impaired navigate their day-to-day lives. Their progressive software works through special glasses equipped with a digital camera, and connected to a special smartphone app.
The corporate hires home-based agents in the USA who help customers accomplish tasks that will otherwise be very difficult.
That is considered one of several different ideas to contemplate if you happen to’re taken with make money working from home jobs that help people!
Working for Aira
As an Aira agent, you’ll make money working from home in your computer as an independent contractor.
The special glasses given to clients have a button on the earpiece that could be used to request the help of an agent.
Upon reception of such a request, the agent will initiate a voice chat with the client, and use the provided interface to assist the person take care of whatever problem she or he could have encountered.
The online interface for agents offers a live video feed from the client’s glasses, in addition to GPS information, and access to the client’s profile. The client’s profile includes all types of useful data equivalent to their favorite foods and pictures of all of the people they know, enabling agents to assist them spot a specific person in a crowded place.
The job is fairly complex. As an agent, you never know what you would possibly should help a client take care of. For instance, it’s possible you’ll have to guide someone through an airport, help them discover a location, or assist them while they shop for groceries.
Agents are principally serving as a virtual set of eyes, which implies they’ve an enormous responsibility, and must maintain a high level of professionalism in any respect times. Strong people skills, attention to detail, and a capability to multitask are all very necessary for this job.
Each call will present you with a very different challenge. You may have to be flexible, patient,and exceptionally quick in your feet.
Aira Pay Rate
The pay starts at a base rate of $20 hourly. You may earn more on top of that working swing shifts, nights, and weekends.
The FAQ on Aira’s website does indicate that payments are made twice monthly.
Scheduling at Aira
The corporate’s operating hours are currently 4 am to 10 pm Pacific time, but they’re purported to switch to 24 hours a day sometime within the near future. Aira currently has 24/7 operating hours!
Scheduling for agents is described as flexible but Aira doesn’t go into any detail in regards to the extent of that flexibility.
In practice, “flexible” could mean lots of various things. Possibly it implies that you log in and work each time you wish, or possibly you are in a position to select which shifts are most comfortable for you.
Requirements to Apply
Aira is in search of individuals with previous customer support experience, and at the least a highschool education with some college preferred.
Previous experience working with the blind and military experience are big assets, but not required.
The job involves constant real-time voice communication, so you will definitely need a quiet place to work where you will not be interrupted.
Tech Requirements
The technical requirements listed on the location are as follows:
Computer Requirements:
- A minimum of a CPU 4 CORE.
- A minimum of 8 GB RAM.
- A minimum of 40 GBS available disk space.
- A Windows or Mac computer using Windows 10 or Mac OS Sierra, respectively.
Web Requirements:
In accordance with Aira’s website, the web requirements are as follows:
- A minimum speed of 25 MBPS.
Aira Application Process
To enroll, you just go to their website and answer a number of questions on a form. Should you fit the profile they’re in search of, you will be given a flair test. Assuming you make it past the aptitude test, the following steps are an interview, and a background check.
Training is handled over the web with a series of online classes using a video interface. You may work through several training modules, after which eventually you will work with a trainer who’s blind, helping her or him with simulated tasks.
To complete things off, you will be paired with one other agent who will watch and enable you through your first few live sessions.
Feedback
Unfortunately, because it is a very latest company, there are only a few real life accounts on the market on the net from former or current Aira agents.
I checked all the standard places for employee reviews and located little or no on Indeed.com. One person seemed somewhat upset by the pay, and the dearth of upward mobility, but otherwise enjoyed the work.
Learn how to get Began
Should you like the thought of helping people, and wish to get in on the bottom floor of an progressive latest company, head on over to Aira’s website and put in an application.
Side note — Should you want practice doing this kind of work and are willing to be an unpaid volunteer for a special company, Be My Eyes offers an identical service, they usually are frequently in search of volunteers.
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